Apple Authorized Service Provider Plus

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Tell us all about all your computing problems, we are the experts in problem solving !

Please provide the product information:

Fill in ALL applicable information for faster service

Product name
Model
Version number
Operating system
Product code
Serial number

• Select any of the following options that apply:
  

  No video (Video power indicator off) Energy saving monitor (green light only) Energy saving monitor (amber light only) Dead monitor	Spilled liquid on MONITOR No video (Sound of sparks) Burning odor from monitor No video (Power indicator on)
  Can't access printer on Apple talk network Can't access printer on Ethernet network Printer print bad quality output Printer shows paper jam all the time Printer does not get ready	Printer doesn't print Spilled liquid on PRINTER Printer print blank pages Printer print garbage Dead printer
  Can not eject floppy (read/write ok) Can not access (read/write) floppy Can not access hard disk Does not complete system loading Hard disk read/write error Spilled liquid on COMPUTER Floppy Jammed System shutdown upon startup System cycle through startup	'?' upon startup Abnormal startup sound No startup sound Hard drive does not spin up Burning odor from computer CD-ROM Jammed Bomb on startup Dead computer
  Can not access modem Can not access scanner Removable cartridge device Jammed Pointing device Button does not function Mouse does not respond	Trackpad not functioning Spilled liquid on KEYBOARD Keyboard does not respond Trackball not functioning

• What other symptoms do you wish us to check for:

• Choose Warranty Information: Apple New Product warranty AppleCare<tm> extended warranty 3rd party extended warranty Out of Warranty
• Warranty / Contract / Invoice Number :
  Hard copy of PROOF OF PURCHASE (P.O.P.) required to process warranty service.